Customer Support

Customer Support

Seize the digital spotlight and boost your business with Uniserve.

Description

Maximize your digital potential and captivate your audience.

​At Uniserve, we offer end-to-end customer support outsourcing services to businesses worldwide. Our customer support team is composed of experienced professionals who are skilled in handling a wide range of customer service issues, from technical support to billing inquiries.

 



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Inbound Call Center Services

Our team can handle incoming calls from customers and provide assistance with any queries or issues they may have.

Outbound Call Center Services

We can also make outbound calls to customers for surveys, follow-ups, and sales-related activities.

e-mail Support Services

Our team can handle customer inquiries and support requests via email, ensuring that all customer queries are promptly resolved.

Live Chat Support Services

Our team can provide real-time chat support to customers through your website, providing instant support and resolving issues in real-time.

Social Media Customer Support Services

We can monitor your social media platforms and respond to customer queries and comments, ensuring that your online reputation remains positive.


At Uniserve, we prioritize delivering high-quality customer support services that are tailored to meet the unique needs of each of our clients. Our team of professionals is dedicated to ensuring that your customers are satisfied, and your business grows.

​If you’re looking for reliable and efficient customer support outsourcing services, contact us today. We’ll be happy to assist you.

Common Questions

Frequently Asked Questions


1. How can I contact customer support?


You can reach our customer support team via email, phone, or live chat on our website. We’re available 24/7 to assist you.


We typically respond to queries within a few hours. However, response times may vary depending on the complexity of the issue.

 


Yes, our support team is available every day, including weekends and holidays, to ensure uninterrupted assistance.

 



4. What should I do if I don’t receive a response?


If you haven’t received a reply within the expected time, please check your spam/junk folder. You can also follow up via another communication channel.


Yes, we offer support in multiple languages. Let us know your preferred language, and we’ll do our best to assist you accordingly.

 


Yes, we offer technical support for troubleshooting, software issues, and product-related queries to ensure smooth operations.

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